Payment
You can pay in advance, with your credit card or via PayPal.
You can find further information on the individual payment methods here.
Delivery & Shipping
For deliveries within Germany we charge 4.90€ shipping costs.
Your order will be delivered via the DHL parcel service and usually takes 2-3 working days.
You can find more information about our delivery times here.
As soon as your order leaves our warehouse, you will receive a DHL shipment tracking e-mail.
Return
All items purchased in the CHI CHI FAN Hamburg online store can be returned to us within 14 days without giving any reason.
Further information on returns and exchanges can be found here.
We will bear the costs for returns within Germany.
Product
Our online store displays the colors in which items are available for immediate delivery.
Please refer to our current catalog for the general availability of individual product colors.